Your contract is with Bohemian Hippy Ltd (BH)
You agree that e-mail will be used as the standard means of communication. Once your order is accepted, we will send you an e-mail confirming this
This confirmation e-mail will contain all relevant statutory information concerning your contract.
BH do not store any credit card information, nor will we pass any of your personal information, including credit or debit card information to any third party.
BH use PayPal for online credit and debit card payments.
You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.
Dispatch & Delivery
BH aims to dispatch all orders within 4-5 working days of confirmation that your order has been accepted. The only time is might take longer is if your item is out of stock at the supplier.
We try our best to get your order to you as soon as possible. After dispatch, our standard delivery (Royal Mail First Class) typically arrives the next day in the UK (but can take up to 7 days), in 6 days to the EU and 10 days worldwide. It is important to note that delivery times are out of our control, as we do not deliver the goods ourselves.
Please note – Dispatch refers to the period of time it takes for us to make your customised product and pass it to the postal service or courier for delivery.
This is different to the delivery time, which is how long the delivery service takes to get the package from our offices to your home.
If your delivery address is outside the United Kingdom, you may be subject to import duties and/or taxes. You understand that any and all charges of this nature will be borne by you.
BH may supply a Customs Label containing a brief description, and a valuation of the parcel’s contents.
Download Returns Form
We will review your request within 48 business hours
Package the merchandise to prevent damage, enclosing this completed form. Send the merchandise using registered post or other secure method of delivery, retaining the receipt until you have received credit for your return. Proof of posting is not proof of delivery.
Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods. In cases where we do refund return postage, we will only refund the cost of standard Royal Mail registered post. If you choose to use any enhanced return option, such as Special Delivery, this will be at your expense. You must return the goods, together with their packaging, in the same condition as supplied to you. Returns are sent at your risk.
BH use as means of online secure payment. PayPal allows any business or individual with an email address to securely, conveniently and cost-effectively send and receive payments online. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution.
PayPal (Europe) S.à r.l. et Cie, S.C.A. is duly licenced as a Luxembourg credit institution in the sense of Article 2 of the law of 5 April 1993 on the financial sector as amended and is under the prudential supervision of the Luxembourg supervisory authority, the Commission de Surveillance du Secteur Financier, with registered office in L-1150 Luxembourg
We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, we will mention the fact on our home page www.bohemianhippy.com. All purchases from the date of posting onwards will be governed by that new version.
BH attempts to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be error-free. BH does not make any warranty that the website is free from infection by viruses, trojans, worms or anything else that may have destructive properties.
BH will do its best to correct errors and omissions as quickly as practicable after being notified of them.
BH makes no representations about the fitness for a particular purpose of any of the products or services available on this website.
BH does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.
BH will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased in respect of any claim.
This Liability section applies only to the extent permitted by law.
These terms and conditions contain the entire agreement between you and BH relating to your purchase. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.
All material and software Copyright © Bohemian Hippy. All rights reserved. It is strictly prohibited to copy, republish or redistribute any of the material and software contained in the Bohemian Hippy site.
Every purchase you make shall be deemed performed in Scotland. These Terms and Conditions shall be governed, construed and interpreted in accordance with the laws of Scotland.
Bohemian Hippy is not the manufacturer of the merchandise and as such the customer hereby acknowledges and agrees that it is not appropriate for company to provide warranties in respect of the quality of the merchandise. Bohemian Hippy therefore gives no such warranties, express or implied, as to the quality of the goods and all such warranties are hereby excluded from the contract.
Upon written request from the customer Bohemian Hippy shall endeavour, but shall not be obliged to, transfer to the customer the benefit of any warranty or guarantee given to Bohemian Hippy by the manufacturer but only insofar as any such warranty or guarantee has been given to Bohemian Hippy.
The quantity and description of the merchandise shall be as set out in Bohemian Hippy’s records which shall stand as absolute proof of what order the customer made.
All samples, drawings, descriptive matter, specifications (including sizing and colouring) and advertising issued or made available by Bohemian Hippy and any descriptions or illustrations contained in Bohemian Hippy’s online catalogue are issued or published for the sole purpose of giving an approximate idea of the products described in them. They shall not form part of the contract.
Size, style, fabric content, specification, quality, colour and/or any other matters relating to the products should be checked by the customer on receipt of the goods. It is the customers sole responsibility to verify that the goods delivered are what was ordered.
Bohemian Hippy gives no warranty, express or implied, regarding the suitability of the goods for the purpose for which customer has chosen them.
The customer recognises that variation may occur from one dye batch to another and Bohemian Hippy shall not be liable for any such variation in colour.